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Good Luck Sue

Operations Manager of IKONICS Advanced Material Solutions (AMS) Division, Sue Boudrie, will be transitioning to a new position this June. Sue will be relocating to Arizona and assume a new position for IKONICS, targeted towards managing specific AMS customers, special projects, and ISO/AS processes.
 

Sue came to IKONICS in Duluth, Minnesota in 2014 after working as a Project Manager for an aviation technical publication software company. Prior to that role, she worked at Boeing where she supported AH-64 Apache and CH-47 Chinook Programs through various positions. Sue retired from the Air Force Reserves in 2001 after 21 years of combined active and reserve military duties. Sue has two children and six grandchildren, all residing in Mesa.
 


A few recap memories and comments from Sue:

 

What is the biggest change you’ve seen over the last 7 years?
 

When I first started, all AMS operations were being done in the Warehouse/Shipping adjacent offices. Moving AMS into the new 27,000 sq.ft. expansion location in 2016 gave us the ability to layout the process workflow and design the facility to allow a lean and effective flow of customer parts through production.
 

What were some of your highlights?
 

In 2016, AMS was able to secure many long-term agreements with key production customers. Over the years, we have made solid partnerships in varied industries and have worked on some interesting development projects, creating the groundwork for future commitments.
 

What were some of your lowlights?
 

COVID – without a doubt. The pandemic hit our primary industry hard. After a sales record in Q1 2020, AMS sales plummeted because of the impact COVID had on aviation and the respective industries. We are starting to see an upward trend in sales again, but it will take time to recover to pre-COVID numbers. Having to reduce the team by 50% was also a really tough necessity. All of IKONICS was impacted and it was a difficult year for us all.
 

What would you like your “legacy” to be?
 

That I was fair and genuine: with my team, the customers and IKONICS peers and leadership. That I was passionate about what we do, how we do it and the people that make it happen. Hopefully, I didn’t micro-manage (too much) and appreciated the skills of my team and all of IKONICS.
 

Do you have any last comments?
 

I have always said that IKONICS has been one of the best companies I’ve worked for. Not only do we have really interesting capabilities and products, but it’s the people that make it stand out. I truly believe that AMS and the other IKONICS divisions will recover from the pandemic-fall. It may take time, but it will happen. I feel fortunate to have made good friends over these last seven years, both personally and professionally. I’m thankful that I can continue working in a capacity that allows me to stay connected with the team and customers.

I’m looking forward to returning to Mesa and getting settled into my new home and position. I want to thank everyone that has been part of the journey over these past seven years.